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Freight Damage

All merchandise should be unpacked and inspected for damage immediately following delivery.

Follow these steps when damage is discovered:

• Examine contents to verify accuracy of part numbers and shipping quantities.
• Contact Shipping and Receiving when damage is first discovered (801) 626-6019.
• Retain damaged items and all original packaging for inspection by the carrier.
• Receiving will pick up the damaged merchandise from the department and contact the appropriate shipper and vendor.
• A damaged freight claim must be filed within 15 days.

Direct Delivery

• Items are ordered by Visa
• Packages arrive, and are sorted by mail code, department and name
• Boxes are delivered and signed for by the department

Need To Ship A Package?

• Call ext. 6296 to schedule a pick-up
• Provide a cost code
• Provide a complete address
• Preferred mode of shipment

The Proper Address Is Important

John Doe

Visa Purchase

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(your mail code) University Circle

Ogden, UT 84408-(your mail code)

Returns

• Please contact the purchasing agent any time it is necessary to return a requisitioned item.
• Then call Receiving ext. 6019 and provide the following:
  • Purchase Order Number
  • RMA Number
  • Pickup Location (building & room)
  • Preferred mode of shipment

Purchase Orders

• Items are requested by the department
• The purchasing Agent orders the items
• Packages are received , inspected and entered into the PAW Place system by Shipping/Receiving
• Property Control assigns a control tag number to the items (if necessary)
• Packages are delivered and a signature is obtained

To Check The Status Of A Shipment

Provide the following information:

• Tracking Number
• Your Name
• Department
• Vendor