Canvas Tech Support
Canvas Help Desk
(801) 626-6188
LMSsupport@weber.edu
Monday - Thursday 8 AM to 5 PM
Friday 8 AM to 4:30 PM
Ogden Campus - Lampros Hall 215
After Hours: Available 24/7
(877) 215-0831
support@instructure.com
Click the Help menu in Canvas for Live Chat
IT Service Desk
(801) 626-7777
1-800-848-7770 Option 5 then 1
Monday - Friday: 7:30 AM - 10:00 PM
Saturday - Sunday: 10:00 AM - 9:00 PM
Campus holidays: 10:00 AM - 9:00 PM
csupport@weber.edu
Ogden Campus - Lampros Hall 110
Testing and Assessment
Contact 91¶ÌÊÓƵ Testing Centers for Proctoring and Testing Support
(801) 626-6803
Contact 91¶ÌÊÓƵ Testing Centers for Proctorio Support
(801) 626-7416
Contact 91¶ÌÊÓƵ Online for Canvas Quizzes Support
(801) 626-6188
LMSsupport@weber.edu
Publisher Material and Third-Party App Support
91¶ÌÊÓƵ Online is prepared to support all course material in Canvas in a quick and efficient manner. However, if your course is utilizing third-party course material (McGraw-Hill, Pearson, Cengage, WileyPlus, VitalSource, etc.) 91¶ÌÊÓƵ Online does not have access to these third-party systems to troubleshoot issues that may arise. Below is a list of support contacts for some of the widely used vendors. If you need additional help with these systems or are not getting the support you need in a timely fashion, we advise that you get in touch with your respective vendor representatives if you need help with any of these systems.
- 1-800-354-9706
- - 800-331-5094
- (including MyLab, Mastering, eText, Learning Catalytics, and Revel)
- Student text line 1-866-264-0618
- 1-855-200-4146
- Weber Day One Access (91¶ÌÊÓƵ Bookstore)
Known System Issues and Outages
You can follow ongoing system issues and outages for many of these tools on the .