Document Remediation Process

Document remediation is a manual process that requires careful review and formatting to meet accessibility standards. By reviewing the guidelines below and taking proactive steps before submitting your documents, you can help streamline the process and reduce turnaround times. Ensuring document quality, providing original files, and checking for existing accessible versions all contribute to a more efficient remediation process—ultimately enhancing accessibility for your students.

Before Submitting Your Document(s)

  • Document Quality: Remediation may not be possible for poor-quality scans or heavily marked-up documents (e.g., handwritten notes, highlights).
  • Relevance: If the document is outdated (will soon be replaced), delay submission for remediation until a replacement is identified.
  • Copyright & Fair Use Compliance: If you are unsure whether your document meets copyright or fair use requirements, review 91Ƶ’s copyright policy or seek guidance from your subject librarian.
  • Online Availability: If the resource is available online in an accessible format or via a library permalink, embed that link in your Canvas course instead of getting the document remediated.
  • Assignment Instructions: If the document contains assignment, quiz, or discussion instructions, add them directly into Canvas LMS instead of submitting a separate document for remediation.
  • PDF to Word Conversion: If submitting a PDF, check whether you have access to the original Word (or PPT) file. If available, submit the original file instead, as it is easier and faster to remediate.
  • Service Eligibility: This service is specifically for instructional materials used in 91Ƶ academic courses (including microcredentials). If you need remediation for other documents, please contact disability services.

Ready to Submit?

Ensure your document meets the criteria before submitting.

 

This service is available for 91Ƶ course materials only.

Estimated Remediation Times

Processing time depends on document complexity.

⏳ 1-3 Hours
  • Word documents
  • PowerPoint presentations
  • Simple PDFs (≤ five pages)
⏳ 4-10 Hours
  • PDFs (6-25 pages)
  • PDFs with color contrast issues
  • PDFs containing footnotes, endnotes, links, tables, lists, or graphs
  • Poor-quality scanned PDFs (e.g., book chapters) that require extraction and partial re-typing
⏳ 10-30+ Hours
  • PDFs longer than 25 pages with links, footnotes, endnotes, lists, and graphs
  • PDFs that are scanned images of handwriting (e.g., handwritten math notes) requiring recreation in InDesign
  • PDFs containing extensive math and science equations
  • PDFs with color contrast issues on every page
  • PDFs with large tables spanning multiple pages (common in scholarly articles)
  • PDFs with corrupted metadata

 

We appreciate your dedication to making course materials accessible to all students. Due to the high volume of requests, processing times may vary, with more complex documents requiring additional time.